Function of intonation in task-oriented dialogue

This thesis addresses the question of how intonation functions in conversation. It examines the intonation and discourse function of single-word utterances in spontaneous and read-aloud task-oriented dialogue (HCRC Map Task Corpus containing Scottish English; see Anderson et al., 1991). To avoid some of the pitfalls of previous studies in which such comparisons of intonation and discourse structure tend to lack balance and focus more heavily on one analysis at the expense of the other, it employs independently developed analyses. They are the Conversational Games Analysis (as introduced in Kowtko, Isard and Doherty, 1992) and a simple target level representation of intonation. Correlations between categories of intonation and of discourse function in spontaneous dialogue suggest that intonation reflects the function of an utterance. Contrary to what one might expect from reading the literature, these categories are in some cases categories of exclusion rather than inclusion. Similar patterns result from the study of read-aloud dialogue. Discourse function and intonation categories show a measure of correlation. One difference that does appear between patterns across speech modes is that in many instances of discourse function intonation categories shift toward tunes ending low in the speaker's pitch range (e. g. a falling tune) for the read-aloud version. This result is in accord with other contemporary studies (e. g. Blaauw, 1995). The difference between spontaneous and read results suggests that read-aloud dialogue - even that based on scripts which include hesitations and false starts - is not a substitute for eliciting the same intonation strategies that are found in spontaneous dialogue